At crazywingo, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have under Philippine law. Please read it carefully before using our platform.
Your Privacy, Our Commitment: crazywingo is committed to protecting the personal information of all players and visitors in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. This Privacy Policy applies to all personal data collected through the crazywingo website and platform.
crazywingo ("we," "us," "our," "the Company") operates the online gaming platform accessible at crazywingo.club. As a personal information controller under the Data Privacy Act of 2012, crazywingo is responsible for the personal data you provide to us or that we collect when you use our platform.
This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information. It applies to all users of the crazywingo platform, including registered players, visitors, and prospective players browsing our website from anywhere in the Philippines — whether you're in Manila, Cebu, Davao, Quezon City, or Makati.
By accessing or using the crazywingo platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the crazywingo platform immediately.
When you register an Account, make a deposit, request a withdrawal, contact support, or otherwise interact with the crazywingo platform, we may collect the following categories of personal data:
When you access the crazywingo platform, we automatically collect certain technical and usage data, including:
We may receive personal data about you from third-party sources, including payment processors (GCash, PayMaya, banks), identity verification service providers, fraud prevention agencies, and publicly available sources, where permitted by applicable law.
crazywingo processes your personal data for the following purposes:
crazywingo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
crazywingo does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom crazywingo shares personal data are required to process that data in accordance with applicable Philippine privacy law and are prohibited from using it for any purpose other than those specified by crazywingo.
Cookies are small text files placed on your device when you visit the crazywingo platform. They help us recognise your device, remember your preferences, and improve your experience on the platform.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the crazywingo platform. For more information on managing cookies, refer to your browser's help documentation.
crazywingo retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Specifically:
When personal data is no longer required, crazywingo will securely delete or anonymise it in accordance with our data disposal procedures.
crazywingo implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
⚠️ Security Incident Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, crazywingo will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by crazywingo:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
If you believe that crazywingo has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The crazywingo platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from an individual under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to crazywingo, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.
crazywingo primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to recipients located outside the Philippines — for example, to international game software providers or cloud infrastructure providers — crazywingo will ensure that such transfers are carried out in accordance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations equivalent to those applicable in the Philippines.
The crazywingo platform may contain references to third-party services such as payment processors. Please note that once you leave the crazywingo platform, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you access. crazywingo is not responsible for the privacy practices or content of third-party websites or services.
crazywingo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or prominent notice on the crazywingo platform at least seven (7) days prior to the effective date of the change.
The date of the most recent revision is displayed at the top of this page. Your continued use of the crazywingo platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way crazywingo handles your personal data, please contact our Data Protection Officer (DPO):
For concerns about our data processing practices that we have been unable to resolve to your satisfaction, you may contact the National Privacy Commission of the Philippines.
Every piece of data you send to crazywingo — from login credentials to payment details — is protected by industry-standard 256-bit SSL/TLS encryption. Your personal and financial information is never transmitted in plain text.
crazywingo processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. We are registered with the National Privacy Commission and uphold your rights as a Filipino data subject.
crazywingo does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with service providers who help us operate the platform, and only under strict data protection agreements.
We collect identity documents to keep the platform safe and compliant with PAGCOR and AMLA requirements. KYC data is stored securely, accessed only by authorised personnel, and retained only as long as legally required.
You can access, correct, or request deletion of your personal data at any time by contacting our Data Protection Officer. Marketing preferences can be updated directly from your crazywingo account dashboard.
In the unlikely event of a data breach, crazywingo is committed to notifying the NPC within 72 hours and informing affected players promptly — because transparency is a core part of how we do business.
Safe & Secure Gaming
Your data is protected, your transactions are secure, and your privacy is respected. Join hundreds of thousands of Filipino players who trust crazywingo for a safe, fair, and exciting gaming experience. 21+ only.
⚠️ 21+ only. Gambling is addictive. Know when to stop. See our Responsible Gaming page.